Frequently asked questions

Eloresto books any restaurant you want — whether it is on a booking platform, has its own website, or only takes reservations by phone. One request. Confirmed table.

Yes. Eloresto can secure a table at any restaurant — from major booking platforms to phone-only neighborhood spots.

Unlike OpenTable or TheFork, Eloresto is not limited to restaurants on a single platform. We search every channel simultaneously and call restaurants directly when no online booking exists.

Any restaurant that accepts reservations — whether through a platform, their own website, or by phone.

Eloresto operates wherever we can reach restaurants. Enter your location or restaurant name in the booking engine to check availability in your area.

Enter a restaurant name or your criteria — cuisine, neighbourhood, time, party size — in the booking engine or in plain language. Eloresto handles the rest and returns a confirmed reservation.

Most reservations are confirmed within minutes. Complex or phone-only bookings may take slightly longer while we reach the restaurant.

We call the restaurant directly on your behalf and secure your table — the same way you would, without you having to wait on hold.

We immediately identify the best available alternatives matching your criteria and present them ready to confirm.

Yes. A transparent booking service fee is shown alongside your reservation before you confirm. What you see is what you pay, no hidden charges.

Two ways: open the chat directly on the website for an immediate response, or use the contact form on the Contact and Support page.

Contact us through the chat or the Contact and Support page. We will process your cancellation according to your plan terms.